Gijayi Policy
Return, Exchange & Repair Policy
Return, Exchange & Repair Policy
Every Gijayi piece is handcrafted with love and care. We want you to love your jewellery. We offer a 7-day return and exchange policy alongside our complimentary 6-month repair support.
Welcome to Gijayi. Each piece of our jewellery is handcrafted by skilled artisans. We are committed to ensuring your satisfaction with clear, generous, and transparent return, exchange, and repair guidelines.
7 Days Return & Exchange Window
All eligible return and exchange requests must be initiated within 7 calendar days of order delivery.
Original Condition & Unboxing
Items must be unworn with all tags and luxury packaging intact. Unboxing video or photos are required for damage or transit claims.
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